We're upgrading our API

On June 6th, 2019, Mailbox API 1.0 will be sunsetted, and at that time any apps using this legacy API will no longer work. Please use Mailbox API 2.0 instead.

API Clients

We maintain two official API clients and encourage developer-built API clients as well.

Official Help Scout Clients

Open source clients for Python, Ruby, Node.js and more are listed on the open source page.


While not a true API client, this is an example of communicating with the API via JavaScript:

<meta charset=utf-8 />
<script src="https://javascriptbase64.googlecode.com/files/base64.js"></script>
<script src="https://ajax.googleapis.com/ajax/libs/angularjs/1.2.19/angular.js"></script>
<body ng-controller=main>
<form ng-submit="init()">
<label>Help Scout API Key: <input type=text ng-model=api_key name=api_key></label>
<input type=submit id=submit value=Submit>
function($scope,$http) {
	$scope.init=function() {
		console.log('Request sent, loading response...');
		var show_stuff=function(data) {
			console.log('Response from Help Scout received.');
		var api_auth='Basic '+Base64.encode($scope.api_key+':X');
		$http.get('https://api.helpscout.net/v1/mailboxes.json', {
	function() {