Legacy Mailbox API 1.0 is deprecated

Support for legacy Mailbox API 1.0 was ended on June 6, 2019. Please use Mailbox API 2.0 going forward. If you have any questions or need help with the new API, please reach out.

Run Workflow on a Single Conversation

  • REST Method: POST
  • URL: https://api.helpscout.net/v1/workflows/{id}/conversations/{conversation-id}.json

Applies the actions for the specified manual workflow on the specified conversation. Specifying an automatic workflow will return an error.


Response Name Type Notes
Header Status Integer 200
Status: 200 OK