We're upgrading our API

On June 6th, 2019, Mailbox API 1.0 will be sunsetted, and at that time any apps using this legacy API will no longer work. Please use Mailbox API 2.0 instead.

Run Workflow on a Single Conversation

  • REST Method: POST
  • URL: https://api.helpscout.net/v1/workflows/{id}/conversations/{conversation-id}.json

Applies the actions for the specified manual workflow on the specified conversation. Specifying an automatic workflow will return an error.


Response Name Type Notes
Header Status Integer 200
Status: 200 OK