We're upgrading our API

On June 6th, 2019, Mailbox API 1.0 will be sunsetted, and at that time any apps using this legacy API will no longer work. Please use Mailbox API 2.0 instead.

Customer Chat Object

Field Guide

Name Type Example Notes
id Int 77183 Unique identifier
value String jsprout  
type String aim Chat type. Possible values include:
  • aim
  • gtalk
  • icq
  • xmpp
  • msn
  • skype
  • yahoo
  • qq
  • other


    "id": 77183,
    "value": "jsprout",
    "type": "aim"