Legacy Mailbox API 1.0 is deprecated

Legacy Mailbox API 1.0 was deprecated on November 20, 2019. Please use Mailbox API 2.0 going forward. If you have any questions or need help with the new API, please reach out.

Customer Chat Object

Field Guide

Name Type Example Notes
id Int 77183 Unique identifier
value String jsprout  
type String aim Chat type. Possible values include:
  • aim
  • gtalk
  • icq
  • xmpp
  • msn
  • skype
  • yahoo
  • qq
  • other


    "id": 77183,
    "value": "jsprout",
    "type": "aim"