Legacy Mailbox API 1.0 is deprecated

Legacy Mailbox API 1.0 was deprecated on November 20, 2019. Please use Mailbox API 2.0 going forward. If you have any questions or need help with the new API, please reach out.

Multiple Time Range Statistics (Conversations)

The multiple time range statistics object contains a summary of how conversation volume changed between two time ranges.

Field Guide

Name Type Notes
newConversations Double Percentage change in number of new conversations between time ranges
totalConversations Double Percentage change in number of total conversations between time ranges
customers Double Percentage change in number of customers between time ranges
conversationsCreated Double Percentage change in number of conversations created between time ranges
conversationsPerDay Double Percentage change in number of conversations per day betwen time ranges

Example

{
  "newConversations": -14.068825910931,
  "totalConversations": -12.692307692308,
  "customers": -11.967545638945,
  "conversationsCreated": -14.068825910931,
  "conversationsPerDay": -10.44776119403
}
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