Legacy Mailbox API 1.0 is deprecated

Legacy Mailbox API 1.0 was deprecated on November 20, 2019. Please use Mailbox API 2.0 going forward. If you have any questions or need help with the new API, please reach out.

Attachment Object

Field Guide

Name Type Example Notes
id Int 12391 Unique identifier
hash String 4739784d4ee19b445d0ab600f6a99784628c005a Unique hash
mimeType String image/jpeg  
filename String logo.jpg  
size Int 22 Size of the attachment in bytes.
width Int 160  
height Int 160  
url String https://secure.helpscout.net/some-url/logo.jpg Public-facing url where attachment can be downloaded


    "id": 12391,
    "hash": "4739784d4ee19b445d0ab600f6a99784628c005a",
    "mimeType": "image/jpeg",
    "filename": "logo.jpg",
    "size": 22,
    "width": 160,
    "height": 160,
    "url": "https://secure.helpscout.net/some-url/logo.jpg"