We're upgrading our API

On June 6th, 2019, Mailbox API 1.0 will be sunsetted, and at that time any apps using this legacy API will no longer work. Please use Mailbox API 2.0 instead.

List Workflows

  • REST Method: GET
  • URLs: https://api.helpscout.net/v1/mailboxes/{id}/workflows.json

Returns a list of manual workflows that are associated with the specified mailbox. The list is ordered by the workflow order property, in ascending order.


Name Type Required Default Notes
page Int No 1  

To request subsequent pages:


Response Name Type Notes
Header Status Int 200 if successful
Body page Int Current page that was passed in on the request
pages Int Total number of pages available
count Int Total number of objects available
items Collection Collection of Workflow objects
Status: 200 OK
    "page": 1,
    "pages": 1,
    "count": 4,
    "items": [{
        "id": 1234,
        "mailboxId": 100,
        "type": "manual",
        "status": "active",
        "order": 1,
        "name": "Mine",
        "createdAt": "2012-07-24T20:13:12Z"
        "modifiedAt": "2012-07-24T20:18:33Z"
        {... workflow object ...},
        {... workflow object ...},
        {... workflow object ...}