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Run Workflow on Multiple Conversations

  • REST Method: POST
  • URL: https://api.helpscout.net/v1/workflows/{id}/conversations.json
  • Content-Type: application/json

Applies the actions for the specified manual workflow on each conversation specified in the body of the request. Specifying an automatic workflow will return an error.

Request

Name Type Required Default Notes
converationIds Array Y   The body of the request. An array of conversation ids. The workflow actions will be applied to each conversation in the list. 
{
    "conversationIds": [
        123876,
        456217,
        789349,
        098234
    ]
}

Response

Response Name Type Notes
Header Status Integer 200 
Status: 200 OK
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