Legacy Mailbox API 1.0 is deprecated

Legacy Mailbox API 1.0 was deprecated on November 20, 2019. Please use Mailbox API 2.0 going forward. If you have any questions or need help with the new API, please reach out.

Run Workflow on Multiple Conversations

  • REST Method: POST
  • URL: https://api.helpscout.net/v1/workflows/{id}/conversations.json
  • Content-Type: application/json

Applies the actions for the specified manual workflow on each conversation specified in the body of the request. Specifying an automatic workflow will return an error.


Name Type Required Default Notes
converationIds Array Y   The body of the request. An array of conversation ids. The workflow actions will be applied to each conversation in the list.
    "conversationIds": [


Response Name Type Notes
Header Status Integer 200
Status: 200 OK