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On June 6th, 2019, Mailbox API 1.0 will be sunsetted, and at that time any apps using this legacy API will no longer work. Please use Mailbox API 2.0 instead.

Time Range Statistics (Conversations)

The time range statistics object contains a summary of conversation volume over a date/time range.

Field Guide

Name Type
startDate Date/Time (ISO 8601, in UTC)
endDate Date/Time (ISO 8601, in UTC)
totalConversations Long
conversationsCreated Long
newConversations Long
customers Long
conversationsPerDay Long


  "startDate": "2015-01-01T00:00:00Z",
  "endDate": "2015-01-31T23:59:59Z",
  "totalConversations": 1816,
  "conversationsCreated": 1698,
  "newConversations": 1698,
  "customers": 1302,
  "conversationsPerDay": 60