Legacy Mailbox API 1.0 is deprecated

Legacy Mailbox API 1.0 was deprecated on November 20, 2019. Please use Mailbox API 2.0 going forward. If you have any questions or need help with the new API, please reach out.

Time Range Statistics (Conversations)

The time range statistics object contains a summary of conversation volume over a date/time range.

Field Guide

Name Type
startDate Date/Time (ISO 8601, in UTC)
endDate Date/Time (ISO 8601, in UTC)
totalConversations Long
conversationsCreated Long
newConversations Long
customers Long
conversationsPerDay Long


  "startDate": "2015-01-01T00:00:00Z",
  "endDate": "2015-01-31T23:59:59Z",
  "totalConversations": 1816,
  "conversationsCreated": 1698,
  "newConversations": 1698,
  "customers": 1302,
  "conversationsPerDay": 60