Legacy Mailbox API 1.0 is deprecated

Support for legacy Mailbox API 1.0 was ended on June 6, 2019. Please use Mailbox API 2.0 going forward. If you have any questions or need help with the new API, please reach out.

List Mailboxes

  • REST Method: GET
  • URL: https://api.helpscout.net/v1/mailboxes.json

Request

Name Type Required Default Notes
page Int No 1  

To request subsequent pages:
https://api.helpscout.net/v1/mailboxes.json?page=2

Response

Response Name Type Notes
Header Status Int 200 if successful
Body page Int Current page that was passed in on the request
  pages Int Total number of pages available
  count Int Total number of objects available
  items Collection Collection of Mailbox objects. Folders are not returned on the Mailbox objects on this call. 
Status: 200 OK
{
    "page": 1,
    "pages": 1,
    "count": 4,
    "items": [{
        "id": 1234,
        "name": "My Mailbox",
        "slug": "47204a026903ce6d",
        "email": "help@mymailbox.com",
        "createdAt": "2012-07-23T12:34:12Z",
        "modifiedAt": "2012-07-24T20:18:33Z"
    },
    {... mailbox object ...},
    {... mailbox object ...},
    {... mailbox object ...}
    ]
}
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