Legacy Mailbox API 1.0 is deprecated

Legacy Mailbox API 1.0 was deprecated on November 20, 2019. Please use Mailbox API 2.0 going forward. If you have any questions or need help with the new API, please reach out.

Custom Field Option Object

Custom Field Option Guide

The custom field option object represents option for a custom field of type DROPDOWN

Name Type Example Notes
id Int 1 Unique custom field option identifier
label String Customer Support Label of the option
order Int 10 Relative order of the custom field option. Can be null or a number between 0 and 255.

Example

{
  "id": 1,
  "label": "Custom Support",
  "order": 10
}
↑Back to top
© Help Scout 2024