Legacy Mailbox API 1.0 is deprecated

Legacy Mailbox API 1.0 was deprecated on November 20, 2019. Please use Mailbox API 2.0 going forward. If you have any questions or need help with the new API, please reach out.

Busy Time Statistics

The busy time statistics object contains conversation volume for a given day/hour.

Field Guide

Name Type Notes
day Int Day of the week, indexed starting with Monday=1, Tuesday=2, etc; days/times are reported in the company's time zone
hour Int Hour of the day, from 0-23; days/times are reported in the company's time zone
count Int Number of conversations that occurred at the given day/hour

Example

{
  "day": 1,
  "hour": 0,
  "count": 3
}
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