Update Conversation Reassignment configuration
Request
PUT /v2/users/4/conversation-reassignment HTTP/1.1
Authorization: Bearer oauth_token
Content-Type: application/json
{
"enabled" : true,
"awayDuration" : {
"hours" : 1,
"minutes" : 45
}
}
Request fields
| Path | Type | Required | Description |
|---|---|---|---|
enabled |
Boolean |
Y | Whether automatic conversation reassignment should be enabled for the user |
awayDuration |
Object |
Y | How long a user must be away before their conversations are reassigned |
awayDuration.hours |
Number |
Y | Number of hours. Minimum 0 |
awayDuration.minutes |
Number |
Y | Number of minutes. Minimum 0, maximum 59 |
Path Parameters
/v2/users/{userId}/conversation-reassignment
Response
HTTP/1.1 204 No Content