Update Snooze
Snooze conversation. Every subsequent request overrides the previous snooze settings.
Request
PUT /v2/conversations/99/snooze HTTP/1.1
Authorization: Bearer oauth_token
Content-Type: application/json
{
"snoozedUntil" : "2025-02-15T12:57:43Z",
"unsnoozeOnCustomerReply" : true
}
Path Parameters
/v2/conversations/{conversationId}/snooze
Request fields
| Path | Type | Required | Description |
|---|---|---|---|
snoozedUntil |
String |
Y | ISO 8601 date string in the future, must not be after year 2100 |
unsnoozeOnCustomerReply |
Boolean |
Y | Whether a new customer reply should unsnooze the conversation |
Response
HTTP/1.1 204 No Content