Delete Customer

Deletes a customer, their survey responses and their conversations in compliance with GDPR’s right of erasure.

For more information on what is deleted please see this article

Note: This call will fail with an HTTP 403 Forbidden response if:

• The user does not have access to all of the customer’s conversations
• The customer has more than 100 conversations

This hard-deletes the customer, including any microsurvey responses they submitted and conversations they’ve participated in. There is no undo!

Request

DELETE /v2/customers/100 HTTP/1.1
Authorization: Bearer oauth_token

Path Parameters

/v2/customers/{customerId}

Response

HTTP/1.1 204 No Content
Set-Cookie: JSESSIONID=54ED7F8900ABFC5B59B050CCBBDC9E8E; Path=/; HttpOnly