Welcome to Apps! Help Scout’s app platform provides APIs, SDKs, and developer tools for building extensions across the Help Scout product.

By rendering your app’s content within an iframe in the sidebar of the conversation view, you can provide valuable context and functionality to your support team without leaving Help Scout.

Getting Started 🚀

Dive into the Getting Started guide to learn how to create your first app. This guide will walk you through the entire process, from setting up your project to installing the app within Help Scout.

Additional Resources

  • JavaScript SDK: Discover the available methods and objects provided by the JavaScript SDK to interact with Help Scout’s interface.
  • React UI Kit: Explore the components available in our React UI Kit to match Help Scout’s UI.
  • Help Scout API: Learn how to use Help Scout’s API to retrieve, update, and manage data.
  • Webhooks: Set up webhooks to receive real-time updates from Help Scout, keeping your app’s data in sync.

We’re excited to see the amazing apps you’ll build with our new developer tools! If you have any questions or need assistance, don’t hesitate to reach out to our support team.