Field Guide
Name |
Type |
Example |
Notes |
type |
String |
email |
The method from which this conversation (or thread) was created. Possible values include:
- email
- web
- notification
- emailfwd
- api
- chat
|
via |
String |
customer |
Possible values include:
|
Example
{
"type": "email",
"via": "customer"
}