Person Object

Field Guide

The person object is a subset of the data representing a Customer, User or Team. The 'type' property will specify if this person is represented by a 'user', customer' or 'team'.

Name Type Example Notes
id Int 1234 Unique identifier
firstName String Jack  
lastName String Sprout  
email String  
phone String 800-555-1212 Phone is only populated when the Person is a customer associated with a Conversation of type 'phone' and a phone number was specified at the time the conversation was created.
type String user The type of person.
  • user
  • customer
  • team
photoUrl String The user's photo, if one exists


    "id": 1234,
    "firstName": "Jack",
    "lastName": "Sprout",
    "email": "",
    "phone": "800-555-1212",
    "type": "user"
    "photoUrl": "",