Mailbox Folder Object

Field Guide

Name Type Example Notes
id Int 1234 Unique identifier
name String Mine Folder name
type String mine The type this folder represents. Possible options include:
  • open
  • mine
  • needsattention
  • drafts
  • assigned
  • closed
  • spam
userId Int 4532 If the folder type is mine, userId represents the Help Scout user to which this folder belongs. Otherwise userId is zero
totalCount Int 2 Total number of conversations in this folder
activeCount Int 1 Total number of conversations in this folder that are in an active state (vs pending).
modifiedAt Datetime 2012-07-24T20:18:33Z UTC time when this folder was modified.

Example

{	
    "id": 1234,
    "name": "Mine",
    "type": "mine",
    "userId": 4532,
    "totalCount": 2,
    "activeCount": 1,
    "modifiedAt": "2012-07-24T20:18:33Z"
}
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